HOW CAN
WE HELP?

Select the product, choose the available size or variant, add it to your cart and continue to checkout.

Enter your shipping and payment details, review your order, and complete the purchase.

Contact us as soon as possible with your order number. We can only make changes while the order is still eligible for modification and before fulfillment has progressed.

Once an order has entered fulfillment or shipping, changes may no longer be possible.

Contact ROVE Customer Support as quickly as possible and provide your order number.

Cancellation may not be possible after an order has entered fulfillment or shipping.

ROVE ships internationally to supported destinations.

Certain countries, regions or remote locations may be unavailable depending on carrier and fulfillment restrictions.

Standard shipping is estimated at approximately 7–15 business days.

Delivery times are estimates and may vary depending on destination, carrier, customs clearance and other factors.

Tracking information will be provided when available. Check your shipping confirmation email for tracking details.

If you cannot find your tracking information, contact us with your order number.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless otherwise stated, these charges are the customer's responsibility.

Eligible items may be returned within 14 days of receiving your order, provided the return conditions are met.

See our Returns & Refund Policy for full details.

Items should be unworn, unwashed, unused and in original condition with tags attached where applicable.

For standard returns, the customer is responsible for return shipping costs.

For damaged, defective or incorrect items, contact us first so we can review the issue and provide the next steps.

Approved returns are generally processed within 5–7 business days after the returned item is received and inspected.

Your bank or payment provider may require additional time for the refunded amount to appear in your account.

Check the size guide available on the individual product page before ordering.

Because fits can vary between styles, use the product-specific measurements whenever available.

Oversized styles are designed with a relaxed silhouette. For the intended fit, follow the size information shown on the product page.

We aim to display colours as accurately as possible, but appearance may vary slightly depending on your screen and device settings.

Available payment methods are shown at checkout and may vary depending on your location.

Check that your payment details are correct and that your payment method is active and supported.

If the issue continues, contact your bank/payment provider or try another available payment method.

An order confirmation is normally sent to the email address provided during checkout.

If you do not receive it, check your spam/junk folder and contact us with your order details if needed.